Payments and Refunds
- Why does the system continue to automatically collect for charges that I have refunded to my customer?
- Why did a customer's payment fail?
- On a failed payment or validation, what does this "Reason for Failure: ..." error message mean?
- Why did my ACH refund fail with a message suggesting the transaction is under review?
- How do I view a customer's Payment Method information?
- What is the correct process for completing a refund in Fusebill?
- How Do I Do A Refund?
- How do I handle a chargeback in Fusebill?
- How do I record a payment that took place outside the Fusebill platform?
- Can I collect payment on a cancelled customer?
- How do I issue a manual refund in Fusebill Payments when I cannot do one within Fusebill?
- Why was my partial refund issued as a full refund?
- Is it possible to store multiple payment methods for a single customer in Fusebill?
- How do I collect in advance of an invoice?
- Why does a customer's payment have a status of Unknown?
- What do I do about an Unknown payment error when trying to create a payment?