Fusebill

• Can I transfer a subscription between customers?
• If I change my bank information for collections with my gateway, do I need to change anything with Fusebill?
• How do I get around Excel interpreting numbers (cutting off leading 0's, using scientific notation, reading dates)?
• Why didn't a recently unsuspended customer get billed?
• How do I how to turn on/off detail vs summary invoices?
• Are customer notes visible to end customers?
• Can I change a customer's currency?
• Why is a transaction voided in my gateway, but refunded in Fusebill?
• Important information about our new Scanner functionality
• Can I edit an invoice?
• How do I charge late fees?
• How do I check how many customers are on automatic collection?
• How do I Add a second customer name to an account?
• A customer clicked an email link, but navigated away from it. Now they are unable to use that link again.
• How do I create an invoice?
• How do I find which version of taxation my account is using?
• How do I change my statement header?
• A link has expired or been used, can it be reactivated?
• How do I enter an address that has no Zip code, but has a postal code?
• How do I enable Single Sign On for Self Service Portals?
• How do I change an expiry period on a customer's subscription?
• If I change between the versions of self service portal, do I need to create new login credentials for my customers?
• Can address verification be turned off for WePay/Fusebill Payments customers?
• Is there a maximum character limit for fields?
• Why is my customer's next billing date in the past?
• Why does my customer see an additional $1 or $2 pending charge on their card?
• Can I remove custom fields from a plan, subscription, or product?
• How do I get a list of all charges or invoice line items on the account?
• How do I change when a subscription recharges?
• How do I cancel a customer's subscription while allowing it to continue to the end of the period?