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Fusebill Support

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  • Setting up your QuickBooks Online Integration

    Once your Fusebill environment has been configured to enable the QuickBooks Online integration by contacting Fusebill Support, complete the following, Installing the QuickBooks Integration Connecti...

  • QuickBooks Online

    Fusebill's QuickBooks Online (QBO) integration provides one-way synchronization of data from Fusebill to QuickBooks. It synchronizes the following items: Customers Invoices Payments Refunds Credit...

  • Creating Plan Families

    Overview Plan Families allow you to define different levels of service within the same family of offerings. For example, you may have a "Bronze/Silver/Gold" package or a "Standard/Advanced" package...

  • Exports

    The Exports page under the Jobs category page provides data exports that have been submitted in other parts of the Admin UI. For each report notification, you will see the following information: I...

  • Creating and Managing Customers

    Customers can be individuals or companies that subscribe to a product or service. There are three methods to create customers: Manually, by entering information through the Fusebill interface. Thi...

  • Pricing Models

    Fusebill offers several pricing models, including Standard, Tiered and Stairstep. The information below provides details around each of the options available via Fusebill.   Pricing Model Descr...

  • Logging On To Fusebill

      If this is the first time you are logging in, use the username sent to you by email and the password you created using the link in the email.     Forgot your password? If you have forgotten y...

  • Configuring Taxes

    Sections on this page: Overview Basic taxation Advanced taxation Avalara Direct Taxation Integration Overview Fusebill offers several levels of taxation to fit your needs: Basic Taxation: Provid...

  • Quantity Reset Functionality

    There may be some products added to a plan that require a new quantity to be added each month, usually some type of usage for the previous month. Fusebill provides you this ability via Automatic Qu...

  • Batch Subscription Updater

    Fusebill provides a "Subscription Updater" feature which allows you to make changes to your existing subscriber base after making changes to your Catalog. Currently, the Subscription Updater suppor...