If you have configured more than one gateway, you need to indicate which one to use. You can select a default gateway and modify it to use another gateway if you decide to change it in the future.
- In Fusebill, click Setting >Collections >Routing.
- From the drop-down, choose the main gateway and click Set.
The selected gateway will be used if you have no other rules or if the transaction does not match any configured rules.
If you have multiple gateways in conjunction with multi-currencies or if you process different credit cards via different processors, the rules to control this behaviour can be configured by Fusebill’s Professional Service Group. Typical scenarios for routing collections are: By currency and credit card type.
Rules are set up by the Fusebill Support team.
- To configure multiple gateways and rules, please contact Fusebill Support.
Below is an example of an account using multiple processors. In this example, the account has all of their customers where Currency=USD and using either Visa or MasterCard, processing via their Stripe gateway. All other customers where Currency=USD, using a credit card other than Visa or MasterCard, are processed via their Authorize.net US gateway. All other customer transactions are processed via Authorize.net Canada. Any transactions that do not fall into the rules would be processed by the default gateway, in this case, Authorize.net.
Note: Always test payment gateway configuration before making it available for customers for use.