Configuring the Self Service Portal

You can configure the Self Service Portal to 

1. In Fusebill, navigate to Portals.
2. On the Portals page, click on the appropriate Self Service Portal (SSP).
3. On the SSP dashboard, click Configure under the Self Service Portal section.
4. On Self Service Portal Page, you can customize the portal. The following are the settings that can be modified:

Home

Under the home section, you can configure the content that a user will see when they log in to the home page.

Subscription Management

This section allows you to configure if a customer has the ability to renew, terminate or adjust their subscriptions. 

You can also configure if the customer can add or remove items from their current subscription (Inclusion Management) or if they can adjust the quantities of items (Quantity Management.)

Subscription Migration

If you have plan families and relationships established, the subscription migration page will allow you to configure if customers can migrate to other plans.

Payment Methods

This section allows you to specify if a customer can remove payment methods from their account. A customer can always add a payment method.

Navigation

This section allows you to control which screens the customer can access and modify.