Why didn't my subscription product prorate?

In order for a subscription product to prorate, prorate needs to be enabled in the associated plan product in the catalog. To enable prorate:

Got to Catalog->plans->plan->plan product

Scroll down to the Pricing block, select the timing option from the advance setting column and click Go

Click on prorate and click save

Note: These changes will not affect existing subscriptions. It will only affect new subscriptions moving forward.

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