Payment Status

The payment status shows whether or not a payment has gone through.To see the payment status:-

Click on a customer in the customers tab

Scroll down and click on PAYMENTS in the Financials block

Your screen should look like the screenshot below and you should see the status of each payment under the Status column

Below is a list of all possible types of payment status and what they mean:-

• Successful – Payment was successful. This would apply to credit card, cash or check, and refunds
• Failed – Credit Card collection or validation was not successful
• Unknown - Payment status is unclear and needs to be manually resolved by the user. More information.

see also What Are Status Messages and What Do They Mean? for information on other types of status