Articles in this section

• How do I resolve an unknown payment?
• Does Fusebill try a void transaction when refunding a payment?
• How do I mark a paid payment unpaid?
• Can AVS for credit cards be disabled within Fusebill?
• Why does the system continue to automatically collect for charges that I have refunded to my customer?
• Why did a customer's payment fail?
• On a failed payment, validation, or refund what does this "Reason for Failure: ..." error message mean?
• Why did my ACH refund fail with a message suggesting the transaction is under review?
• How do I view a customer's Payment Method information?
• How do I fix a payment or credit that I misapplied or was automatically applied to an invoice?