NetSuite Integration Troubleshooting
Overview tab enhancements
The NetSuite Overview tab has been redesigned. The page layout is now more intuitive allowing users to quickly find relevant information.
With a quick view, NetSuite admins can ensure all financial transactions in Fusebill have been successfully sent to NetSuite.
A date range picker has been added to the Transactions Over Time for Synchronized Customers table. This allows user to display only data relevant to them.
Event Log tab contains additional filtering options
Users can now filter using the Fusebill ID. In addition, the NetSuite Event Log tab has been improved with better layout and filters. This allows users to quickly filter and find specific details from the logs for troubleshooting.
Posted invoices page
When displaying posted invoices, by default on entry, only posted invoices for the last month are now displayed. This allows the user to quickly view relevant data for the month. If more data is required, the user can filter accordingly.
Payment page confirmation window
When adding a payment, the user is now prompted to confirm the payment. The user can cancel and return to modifying the payment. This mitigates processing a payment before it is intended.
The Bulk job API call now allows for a bulk invoice write-off by invoice IDs.
Note: Only full invoice write-offs are supported. Partial write-offs can not be done through the API.
See Bulk Job Write-off Procedure for additional details.
Stripe SCA supports payment intents (pi_)
The Payment API has been updated to use the latest Stripe payment intent (pi_) tokens. The new API is backwards compatible with the former card_ API tokens.
Note: The Stripe interface will display the payments differently. The Stripe interface will provide additional details pertaining to the payment API call.
The following issues have been resolved:
- Plan codes with spaces are now supported.
- Geotab integration enhancements ensure jobs consistently process at the correct time.
- Timeout and expired token issues have been resolved when performing a Salesforce bulk export.
- Next billing date is removed on customers who cancel their subscription.
- The PDF view displays the correct subscription name override on projected invoices.