The Invoice Details screen shows a single invoice as it will appear to the customer when it is sent to them.
The top portion displays header information about the customer, similar to the Customer Overview page.
The middle section shows the invoice itself, including your company's information, shipping and billing information, the total amount due, and an itemized list of subscriptions and products to be billed.
At the very bottom of the page, there are some actions you can take on invoices.
- Write Off Invoice will write off the balance owing and no payment collection will be attempted.
- Click Dispute Invoice if the customer has disputed the invoice and you would like to suspend its collection until the dispute is resolved.
- View Invoice as PDF will generate a PDF copy of the invoice which can be emailed or printed.
- Send Invoice Email will generate the invoice as a PDF and attach it to an email with a description of the invoice. The email is automatically sent to the customer's Primary and Secondary emails, as configured in the Customer's Contact Settings page.