The Customer Audit Log page displays a timeline of activities that have occurred.
Current activities being logged include:
- Status Changes - for example when a customer moves from Active to Suspended due to a failed payment or unpaid invoice
- Billing Settings - any overrides or changes to these settings at a customer level.
- Email Settings - changes to customer-specific email configuration, modifications to a template, etc. (Note, the actual deltas to an email template itself are not recorded; only the fact that the template was modified, by whom, and when.)
- Accounting Status changes
You can download the details of the log to a CSV file by clicking the Download CSV button. The CSV will give you a field-delimited file that can be sorted and filtered for further analysis. You can also use the filters at the top of the screen to narrow down the results.
For more information about the types of actions and sources being tracked by Fusebill, see the Admin Audit Log Report page.