You can retire a Product in your catalog if you no longer want to sell that Product to new customers.
Retiring a product has no impact on customers who currently have the product in a subscription. It simply removes the product from being available in all new subscriptions.
To retire a product:
- In the Catalog tab, go to the Products screen and click Details for the Product you wish to retire.
- Click the Retired button at the bottom of the screen. You will receive a warning to let you know how many Plans will be affected by this action. As the message indicates, you cannot "un-retire" a product once it has been retired. Retiring a product makes it unavailable across all Plans in which it is included. You would need to create a new product and a new subscription in order to make it available again to new subscribers.
- Click Yes to confirm or No to return to the Products page.