Fusebill offers a hosted/white label Customer Self Service Portal (SSP) page for your customers. The Portal page allows you to integrate to Fusebill without having to write the custom code yourself.
Access to the Customer Self Service Portal is via a unique URL that can be added to your web site, added to existing Fusebill Email Notifications or provided directly to the customers. If configured on Fusebill, under Email Notifications, new customers can receive the the Customer Credential Create email notification that will include a link allowing them to setup their UserID and Password for access to your Customer Self Service Portal. Alternatively, for existing customers not configured on the system, you can send out this notification on a per customer basis.
The Portal page allows your customers to view or edit the following:
- View Home/General Info landing page
- Edit customer details
- Update/add their payment method
- View existing subscriptions
- (Optionally) cancel subscriptions
- View Invoices
The samples below displays the different section of the Portal page and details around what can be configured.